First-time guests often aren’t sure what check-in day actually involves with serviced accommodation, so here’s exactly what to expect.
Standard check-in is from 3:00 PM, though we’re genuinely flexible with contractors and shift workers — if you need an earlier or later time, just let us know when booking and we’ll do our best to accommodate it. You’ll receive check-in instructions directly from us in advance, including any access codes or key arrangements, so there’s no need to coordinate meeting someone in person unless you’d prefer to.
When you arrive, the property will already be professionally cleaned and fully inspected — every home is checked over between guests, so you’re not the one discovering a problem. The kitchen will be stocked with cookware and basics, fresh linen and towels will be on the beds, and if parking is included at your property, your space will be ready and waiting.
Wi-Fi details are provided in your check-in information, so you can get connected straight away — useful whether you’re settling in for an evening or getting straight to work.
If anything isn’t as expected, or you need anything during your stay, you’re speaking directly with us — Nick, Nicki, and our local team — not a call centre. We typically reply within the hour, and genuine issues get sorted quickly because we’re the ones who actually manage the property.
Check-out is by 10:00 AM, though again, flexible timing is often available if you ask in advance rather than on the day.
If you’ve got questions before your stay, get in touch directly — we’re happy to talk you through anything specific to your property before you arrive.